Intercom, the customer support tool, is really good at a lot of things — their help documents (Articles) tool is not one of those things. I didn’t see any easy way to extract the documents we had created in Intercom so I had to find another way to liberate them. I looked into their API, but it was not apparent how to access it as a customer instead of an integration application developer. I created a web-scraping script to extract our content and associated screenshots/images.
